FREQUENTLY ASKED
QUESTIONS
CLIENTS
WHO CAN JOIN THE UESL PROGRAMS?
This program is available to SDRC clients, ages 8 - adult, at no cost to the participating individual or their family.
WHAT IS THE SAN DIEGO REGIONAL CENTER?
The San Diego Regional Center is an organization that serves 39,000+ clients here in San Diego. They help individuals with developmental disabilities by providing services, resources, and support.
WHAT IF I CAN’T MAKE IT TO THE PROGRAM TODAY?
The attendance hotline is a line for existing clients to be able to notify staff that they are not able to attend on days that they are scheduled for our program. It is required that all absences be announced in order to be able appropriately pay staff and facilitate our program. ATTENDANCE HOTLINE: +1 833.333.UESL (8375)
STAFFING
HOW IS STAFF FOR THE PROGRAM SOURCED?
Staff is sourced from local educational institutions and is selected based on their experience in working with, and advocating for individuals with special needs/disabilities. All staff is required to complete internal training program, designed by leading expert therapist with 25+ years of experience with the IDD population.
HOW DO I APPLY TO BE A UESL COACH?
Our coaching staff undergoes rigorous training sessions that are informed by decades of collective professional experience and dedicated study of the IDD community. They play a pivotal role in ensuring that every participant receives the support and encouragement they need to thrive. If this sounds like a role you feel called to dedicate your time and energy to, submit your resume and CV to UESL Operations Manager, Tamaz Bolkvadze, at tamaz@unfiedesl.com.
DOES UESL NEED VOLUNTEERS?
We are always open to consideration, on a case by case basis. If interested in offering your services to UESL, please reach out to UESL Operations Manager, Tamaz Bolkvadze, at tamaz@unfiedesl.com.
CURRICULUM
HOW IS CURRICULUM WRITTEN/WHERE DOES EXPERTISE COME FROM?
UESL founder, Matthew Iske, is a credentialed teacher and a NASEF scholastic fellow. Several individuals on staff for UESL have decades of experience coaching and teaching individuals with special needs/disabilities, and some of these individuals possess masters level or higher degrees in psychology education etc.
WHAT KINDS GAMES ARE PART OF THE UESL CURRICULUM?
UESL software and hardware include various video games as well as industry standard products that help clients explore not only the esports industry but related creative and technology industries as well. All of the software and hardware available in our program are utilized with the intention of helping our clients develop skills. We do not employ any games that contain realistic violence. For more details on specific technologies utilized to help our clients grow please contact UESL client services at services@unifiedesl.com.
PROGRAM
HOW LONG DOES THE PROGRAM RUN?
This program runs year-round and through summer and winter school breaks - with the exception of holidays. LOCATIONS CLOSED ON THE FOLLOWING DATES: 4th of July: 7/4, Thanksgiving: 11/27, 11/28, 11/29, Christmas: 12/24,12/25, 12/26, New Year: 1/1
DOES THIS PROGRAM HAPPEN IN-PERSON OR VIRTUALLY?
The UESL programs take place at one of our many in-person facilities. (See all current locations here.) Clients and families are encouraged to follow Unified ESL on Instagram, Facebook, LinkedIn, Pinterest, Youtube, Threads, and X to stay up to date on the latest announcements and updates from UESL.
DO I NEED MY OWN EQUIPMENT?
No, UESL provides all equipment necessary for this experience, all that is needed is clearance from your San Diego Regional Center case manager.
FOUNDATION
WHAT IS THE FOUNDATION FOR UNIFIED ESPORTS?
The Foundation for Unified Esports supports the function of the Unified Esports League in its many efforts to host and coordinate esports experiences for people with intellectual and developmental disabilities.
HOW DO MY DONATIONS HELP UESL?
Donations given to the Foundation for Unified Esports provide enrichment and activities for individuals with disabilities/special needs throughout San Diego County, after school activity for grade school and middle school youth, esports + technology education, esports leagues + championships for clients ages 8 to adult, special education youth in Poway and San Diego Unified School Districts, and more!
DOES THE FOUNDATION HAVE A 501C3 NUMBER?
Yes! Foundation for Unified Esports - 501c3: 88-2591302
WHERE CAN I SEND IN MY DONATION?
COMMUNITY + MEDIA
I’M INTERESTED IN FEATURING UESL ON MY PODCAST/RADIO/TV/EVENT/ETC. - WHO DO I TALK TO?
For all media inquiries and opportunities, please contact our Brand Manager, Kelly Hopkins, at kelly@unifiedesl.com and/or Founder + CEO, Matthew Iske, at matthew@unifiedesl.com.
-
Unified Esports League (UESL)
Effective 20261. Introduction
The Unified Esports League (UESL) (“UESL,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, families, community members, and website visitors.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with our team, or participate in our programs.
2. Information We Collect
We may collect the following types of information:
Personal Information
Parent/guardian name
Client name
Email address
Phone number
Mailing address
Emergency contact information
Program-Related Information
Enrollment details
Attendance records
Progress reports (ITEPs)
Communication preferences
Sensitive Information (When Applicable)
Information related to developmental or support needs
Regional Center affiliation (e.g., SDRC)
Health or behavioral considerations shared voluntarily for support purposes
We only collect sensitive information when necessary to provide safe, personalized support.
3. How We Use Your Information
We use your information to:
Provide and manage UESL programs + services
Communicate with families, caregivers, and clients
Coordinate enrollment and support through Client Services
Develop Individualized Technology Education Plans (ITEPs)
Ensure client safety and well-being
Improve our programs, services, and website experience
Share updates, newsletters, and event information (you may opt out anytime)
4. How We Share Information
We do not sell or rent your personal information in any way.
We may share information only when necessary with:
Authorized UESL staff and coaches
Partner organizations supporting program delivery (e.g., facilities, approved collaborators)
Regional Centers or case managers (with appropriate consent)
Service providers (e.g., email platforms, scheduling tools)
We may also disclose information if required by law or to protect the safety of clients and staff.
5. Data Protection + Security
We take privacy seriously and implement safeguards to protect your information, including:
Secure data storage systems
Restricted access to sensitive information
Staff training on confidentiality + IDD support best practices
Background-checked staff (DOJ Live Scan certified)
While we take strong precautions, no system is 100% secure. We encourage families to communicate any concerns directly with us.
6. Cookies + Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Support marketing and outreach efforts
You can adjust your browser settings to disable cookies if preferred.
7. Your Rights + Choices
You have the right to:
Access or request a copy of your personal information
Request corrections to inaccurate information
Request deletion of your data (where applicable)
Opt out of marketing communications at any time
To make a request, please contact us at services@unifiedesl.com
8. Children’s Privacy
UESL serves minors and individuals with disabilities. All personal information for minors is collected with parent or legal guardian consent.
We are committed to protecting the privacy and dignity of every client we serve.
9. Third-Party Links
Our website may contain links to third-party websites. UESL is not responsible for the privacy practices of those sites. We encourage you to review their policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Unified Esports League (UESL)
📧 services@unifiedesl.com
📞 +1 (619) 354-0733
🌐 www.unifiedesl.com/contactOptional Add-On (Recommended for Ads + Analytics Compliance)
12. Advertising + Analytics
UESL may use tools such as Google Analytics, Meta Pixel, or similar technologies to understand website usage and improve outreach.
These tools may collect anonymized data about your interactions with our website. You can opt out through your browser settings or ad preferences.
If you want, I can:
Customize this for California-specific compliance (CCPA/CPRA language)
Add HIPAA-adjacent wording (since you handle sensitive support info)
Or format it specifically for Squarespace sections + SEO optimization
Also worth noting: this is strong for operational use, but if you're scaling ads heavily, a quick legal review is a smart move.
Do you have a question that isn’t listed here?
Send us an email and we’d be happy to help find all the answers you need!